Privacy Policy

1. Information We Collect

At House Designers, we respect your privacy and are committed to protecting the personal
information you provide when using our website, services, enquiry forms, and other communication channels.

When you interact with our website or contact us, we may collect information such as:

• Name
• Phone number
• Email address
• Project location
• Property or project requirements
• Service preferences
• Information submitted through enquiry or contact forms
• Messages, comments, or other information you voluntarily provide
• Any other information necessary to respond to your enquiry or provide our services

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of visit
• Referring website
• General website usage information

2. How We Use Your Information

We may use the information collected from you for legitimate business and service-related purposes,
including:

• Responding to your enquiries.
• Contacting you regarding your project requirements.
• Providing quotations and proposals.
• Scheduling consultations or appointments.
• Providing architectural and design services.
• Understanding your project requirements.
• Managing client communications.
• Improving our website and services.
• Maintaining records of enquiries and projects.
• Sending service-related communications.
• Protecting our website against misuse, fraud, or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

We will not use your personal information for purposes unrelated to the services or legitimate business
activities described in this Privacy Policy without an appropriate basis to do so.

3. Information Submitted Through Contact Forms

When you submit information through a contact or enquiry form on our website, the information may be
received by House Designers for the purpose of responding to your request.

Depending on the form, information may include:

• Name
• Email address
• Phone number
• Location
• Service or requirement
• Project details
• Message or description

By submitting an enquiry, you agree that we may contact you using the information provided to respond
to your request.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor
activity, remember preferences, and improve user experience.

Cookies may be used for purposes such as:

• Website functionality.
• Analytics.
• Performance monitoring.
• Security.
• Understanding how visitors use our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies
may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party tools or services for website analytics, performance monitoring, communication,
hosting, security, forms, or other business functions.

These third-party providers may process certain information according to their own privacy policies
and applicable terms.

We do not control the privacy practices of third-party services and recommend reviewing their respective
privacy policies where applicable.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers assisting us with website operation.
• Website hosting and technical service providers.
• Communication or email service providers.
• Analytics and security service providers.
• Professional consultants or contractors where necessary to provide requested services.
• Government authorities or law-enforcement agencies where legally required.
• Other parties where disclosure is necessary to protect our legal rights, property, users, or business.

Any information shared will be limited to what is reasonably necessary for the relevant purpose wherever
practicable.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against
unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information
transmitted to or stored by us.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to enquiries.
• Provide requested services.
• Maintain business and project records.
• Resolve disputes.
• Meet contractual or legal obligations.
• Prevent fraud or misuse.
• Protect our legitimate business interests.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose
of it, subject to applicable legal requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is being used.
• Raise a concern regarding our handling of your personal information.

To exercise any applicable rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes unrelated to
legitimate service requirements. If you believe that a child has provided personal information to us
without appropriate authorization, please contact us so that we can review and take appropriate action.

11. External Links

Our website may contain links to external websites, social media platforms, or third-party services.

We are not responsible for the privacy practices, content, security, or policies of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

12. Business Communications

If you submit an enquiry, request a quotation, or contact House Designers, we may contact you using the
phone number, email address, or other contact information you provide.

These communications may relate to:

• Your enquiry.
• Project requirements.
• Quotations.
• Appointments.
• Design services.
• Project updates.
• Service-related information.

Where applicable, you may request that certain non-essential promotional communications be discontinued.

13. Photographs, Designs and Project Information

If you provide photographs, drawings, plans, documents, or other project-related information, we may use
such information for the purpose of providing the requested services.

Unless otherwise agreed, publicly available or completed project images and designs may also be used for
portfolio and promotional purposes as described in our Terms & Conditions.

If you have specific confidentiality requirements, please inform us before providing the information or
commencing the project.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology,
business practices, or applicable legal requirements.

The updated Privacy Policy will be published on this page along with the revised “Last Updated” date.

We encourage you to periodically review this page to stay informed about how we handle personal information.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts
having jurisdiction over the relevant matter and location.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your
personal information, please contact us:

You may also contact us through the contact or enquiry form available on our website.

17. Consent

By using our website and submitting your personal information through our enquiry or contact forms,
you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, you provide consent to the collection and use of your
information for the purposes described in this Privacy Policy.